Information we collect
- Contact and shipping information: name, email, mailing address, and phone number
- Payment information: processed securely by Shopify and its enabled payment providers; we do not store full card numbers
- Order history: items purchased, order dates, and returns
- Browsing data: pages visited and device or browser type, through cookies and analytics tools
How we use your information
- To process and fulfill orders, including shipping and returns
- To communicate about confirmations, shipping updates, and return status
- To send marketing emails only when you opt in; you may unsubscribe at any time
- To improve our website and products through aggregated analytics
How information is shared
We share information only as needed with payment processors, shipping carriers such as USPS or UPS, email or marketing platforms when you opt in, and analytics providers. We do not sell your personal information.
Cookies
Our site uses cookies to remember your cart and preferences and to understand site traffic. You can disable cookies in your browser settings, though some features may not work properly.
Data retention
We retain order and account information for as long as needed for legal, accounting, or business purposes.
Your rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To make a request, email support@herthhomeproducts.shop.
Contact
Questions about this policy? Visit our Contact page or email us directly.